Updated On October 1st, 2020

The Short Version:

This website uses cookies and 3rd party analytical tools including Google Analytics and Facebook Pixel to obtain information about how the site is used. We also collect names, email addresses, and other data if you decide to give it to us through a data collection form or survey. If you decide to give us your email address, we may email you from time to time unless you tell us not to.

The Long Version:

Applicability

This policy applies to visitors to www.gregfender.com (the "Website") who access or view the Website. 

Introduction

Greg Fender Audio LLC, conducting business through Gregfender.com ("GFA", "us" or "we") respects your privacy and is committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit the Website, and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

- On the Website.


- In email, text, and other electronic messages between you and the Website.


- When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.


- Through any other means associated with or relating to the Website.


This policy does not apply to information collected by:

- us offline or through any other means, including on any other website operated by GFA or any third party (including our affiliates and subsidiaries); or


- any third party, including through any application or content (including advertising) that may link to or be accessible from or on the Website.


Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to the terms of this privacy policy, including as they may be amended from time to time.

This policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Children Under the Age of 18

Our Website is not intended for children under eighteen (18) years of age. No one under age eighteen (18) may provide any personal information to us or on or through the Website.

We do not knowingly collect personal information from children under the age of thirteen (13). If you are under thirteen (13), do not use or provide any information on this Website or on or through any of its features or register on the Website (if such feature is available), make any purchases through the Website (if such feature is available), use any of the interactive or public comment features of this Website (if such feature is available) or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use.

If we learn we have collected or received personal information from a child under thirteen (13) years of age without verification of parental consent, we will delete that information.

If you believe we might have any information from or about a child under the age of thirteen (13), please contact us at contact@gregfender.com.

Information We Collect About You and How We Collect It

We may collect several types of information from and about users of our Website, including information:

- by which you may be personally identified, such as name, e-mail address, and the names of any musical acts, and pseudonyms or stage names by which you may be identified as a current or past member;


- that is about you but individually does not identify you, such as the geographic location from which you accessed the Website; and


- about your internet connection, the equipment you use to access our Website, your browsing history, and usage details.


We collect this information:

- Directly from you when you provide it to us;


- Automatically as you navigate through the Website. Information collected automatically may include usage details, IP addresses, geolocation information, and information collected through cookies, web beacons, and other tracking technologies; and


- From third parties, for example, our business partners.


Information We Collect About You

The information we collect on or about you may include:

- Information that you provide by filling in forms on our Website. This includes information provided at the time of creating an account (if such a feature is available), subscribing to a service, or requesting further services or information from us.


- Information you provide to us or we acquire from your network or computing device when you report a problem with our Website and as we troubleshoot and work on the problem you reported.


- Records and copies of your correspondence (including email addresses), if you contact us.


- Any comments and information you provide to us when you use any "Contact" feature of our Website.


- Your responses to surveys that we might ask you to complete.


- Any other information you provide to us, or we collect throughout your usage of or access to our Website, which we collect for a business purpose.


Information We Collect Through Automatic Data Collection Technologies.

As you navigate through and interact with our Website and mobile applications, we may use automatic data collection technologies to collect certain information about you, your equipment, browsing actions, and patterns, including:

- Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.


- Information about your computer or mobile device and about your internet connection, including your IP address, mobile device identifier, your operating system, browser type, and the name of your mobile carrier.


We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking).

The information we collect automatically is statistical data and may also include personal information, or we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our services and our Website and to deliver a better and more personalized service, including by enabling us to:

- Estimate our audience size and usage patterns.


- Store information about your preferences, allowing us to customize our Website according to your individual interests.


- Recognize you when you return to our Website.


- Analyze our services and products and perform market research.


When you visit or leave our Website by clicking a hyperlink or when you view a third-party site that includes our plugins or cookies (or similar technology), we automatically receive the URL of the site from which you came or the one to which you are directed.

We may also receive location data passed to us from third-party services or GPS-enabled devices that you have set up, which we may use to show you local information on our mobile applications and for fraud prevention and security purposes. Most mobile devices allow you to prevent real time location data being sent to us, and of course we will honor your settings.

The technologies we use for this automatic data collection may include:

- Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. Note that while you can set your browser to not allow cookies, we may not be able to honor that request, and may track your activity and collect information about you and your online activities even when the browser is set to "do not track"


- Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies and you may not be able to shut down our collection of and use of information through this technology.


- Web Beacons. Pages of our Website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit GFA, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).


Analytics Providers

We use third party analytics providers including Google Analytics, a service provided by Google, Inc. to analyze traffic and activity patterns on our Website. This data is utilized to track and examine the use of our Website and to prepare reports for us based on your activities online, among other uses. Analytics tools track many variables, including what website you visited prior to coming to our Website, how long you stay on a particular page, and your geographic location.

Third-Party Use of Cookies and Other Tracking Technologies

Some content or applications, including advertisements, on the Website may be served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

How We Use Your Information

We may use information that we collect about you or that you provide to us, including any personal information:

- To present our Website and its contents to you.


- To provide you with information, products, or services that you request from us.


- To fulfill any other purpose for which you provide it.


- To provide you with notices about your account and/or the Website.


- To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection, if needed.


- To notify you about changes to our Website or any products or services we offer or provide though it.


- To allow you to participate in interactive features on our Website, if any.


- To develop and create our products and services.


- For behavioral tracking.


- For any other purpose as needed for our business.


- In any other way we may describe when you provide the information.


- For any other purpose with your consent.


- To contact you about our own and third-parties' goods and services that we think may be of interest to you.


Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:

- To our subsidiaries and affiliates.


- To contractors, service providers, and other third parties we use to support our business and assist us in providing services and offering our products.


- To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of GFA's assets or stock, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by GFA about our Website users is among the assets transferred.


- To fulfill the purpose for which you provide it.


- For any other purpose disclosed by us when you provide the information.


- With your consent.


We may also disclose your personal information:

- To comply with any court order, law, or legal process, including responding to any government or regulatory request.


- To enforce or apply the Terms of Use, including this Privacy Policy, and any other agreements between us, including for billing and collection purposes.


- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of GFA, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.


Your California Privacy Rights

California Civil Code Section 1798.83, known as the "Shine The Light" law, permits our visitors who are California residents to request and obtain from us a list of what personal information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year and the names and addresses of those third parties. Requests may be made only once a year and are free of charge. We currently do not share any personal information with third parties for their direct marketing purposes.

Note that, as stated in the 'Information We Collect Through Automatic Data Collection Technologies' Section above, we may use cookies and other tracking technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking).

Data Security

We have implemented physical and electronic measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.

Unfortunately, the transmission of information via the internet is not completely secure. Although we try to protect your personal information, we cannot guarantee the security of your personal information transmitted through or collected through the use of our Website. Any transmission of personal information is at your own risk.

We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users' personal information, we will notify you by email to the email address specified in your account. We may also post a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at: contact@gregfender.com.

European Union Privacy

This section of our Privacy Policy applies to you only if accessing the Website from within the confines of the European Union.

Additional Information requirements pursuant to Art. 13 GDPR (EU General Data Protection Regulation)

Greg Fender Audio ("we"/"us") is the responsible data controller of the website located at www.gregfender.com (the "Website") pursuant to Article 4 (7) EU General Data Protection Regulation (GDPR). You can contact us at contact@gregfender.com.

You have the following rights towards us with regard to your personal data: Right to information, Right to correction or deletion, Right to restriction of processing, Right to refusal of processing, Right to data portability. You also have the right to lodge a complaint about our processing of your personal data with a competent data protection regulatory body.

If we base the processing of your personal information on consideration of interests, you can revoke your consent to processing. This is the case, in particular, if processing is not necessary for fulfilment of a contract with you, which is always outlined by us in the subsequent description of the functions. When exercising the right of revocation, we ask you to cite the reasons why we should not process your personal information as we have previously done. In the case of a justified revocation, we will examine the situation and either stop or adjust the data processing or convey to you our protection-worthy and necessary reasons for continuing the processing.

Use of Google Analytics

This Website uses Google Analytics, a web analysis service by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and which enable an analysis of your use of the website. The information about your use of this Website generated by the cookie is generally transmitted to a Google server in the USA and stored there. However, if IP anonymization is activated on this Website, your IP address will first be shortened by Google within member states of the European Union or other contracting member states of the European Economic Area. Only in exceptional cases will the complete IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this Website, Google will use this information in order to evaluate your use of the Website, to compile reports about website activities and to provide further services connected with Website use and internet use for the Website operator.

The IP address transmitted from your browser within Google Analytics is not connected with other data from Google.

You can prevent the storage of cookies by configuring your browser software accordingly; please note, however, that in this case you may not be able to use all the functions of this Website to their full extent. In addition, you can prevent the capture of data generated by the cookie and related to your use of the Website (including your IP address) for Google and the processing of these data by Google by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout.

We use Google Analytics in order to analyze use of our Website and regularly improve it. We use the statistics obtained to improve our products and make them more interesting to you as a user. For the exceptional cases in which personal data are transmitted to the USA, Google has committed itself to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework. The legal basis for the use of Google Analytics is Article 6 Section (1)(f) of the GDPR.

Information about the third-party provider: 

Google, LLC

1600 Amphitheatre Parkway

Mountain View, CA 94043, USA

(650) 253-0000

Terms of use: http://www.google.com/analytics/terms/gb.html; overview of data protection: http://www.google.com/intl/en/analytics/learn/privacy.html, and the Data Protection Statement: http://www.google.com/intl/en/policies/privacy.

Use of Facebook Pixel

We use the "visitor action pixels" from Facebook Inc (1 Hacker Way, Menlo Park, CA 94025, USA, or, if you are based in the EU, Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ("Facebook")) on our website.

This allows user behavior to be tracked after they have been redirected to the provider's website by clicking on a Facebook ad. This enables us to measure the effectiveness of Facebook ads for statistical and market research purposes. The data collected in this way is anonymous to us, i.e. we do not see the personal data of individual users. However, this data is stored and processed by Facebook, which is why we are informing you, based on our knowledge of the situation. Facebook may link this information to your Facebook account and also use it for its own promotional purposes, in accordance with Facebook's Data Usage Policy https://www.facebook.com/about/privacy/. You can allow Facebook and its partners to place ads on and off Facebook. A cookie may also be stored on your computer for these purposes.

The legal basis for the use of this service is Art. 6 paragraph 1 sentence 1 letter f GDPR. You can object to the collection of your data by Facebook pixel, or to the use of your data for the purpose of displaying Facebook ads by contacting the following address: https://www.facebook.com/settings?tab=ads.

Facebook is certified under the Privacy Shield Agreement and thus guarantees compliance with European data protection legislation (https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active).